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Contact

Talk to a real person

Questions, bugs, billing or privacy — pick the fastest route below, or write to us directly. Either way, a real person replies.

Send a message Browse the help center

Or email support@applyd.app

Ways to reach us

  • Email support

    Write to us about anything — setup, a site that won't fill, your account. Mention the job site and what you expected to happen.

    support@applyd.appOr use the form

  • Help center

    Step-by-step guides for setup, each job site, autofill, billing and privacy.

    Browse the help center

  • Report a problem

    Right from the extension's side panel, on the page where it happened. It sends the technical details we need — never what you typed.

    Where to find it

  • Billing questions

    Switch plans, update your card or cancel from Billing in your dashboard. For anything else, email us from the address on your account.

    Open Billing Plans & billing guide

  • Security & privacy

    Found a vulnerability? Email us with the subject “Security report”. You can export or delete your data yourself from Settings.

    Report a vulnerability Security Privacy
Message us

Write to us here

Your message goes straight to our inbox. Add your email and a real person replies.

What helps us help you

  • The job site or company page — a link to the posting is perfect
  • What you expected to happen, and what happened instead
  • Your browser: Chrome, Edge, Brave or Arc

Prefer email?support@applyd.app

So we can reply. For billing, use the email on your Applyd account.

A link to the job posting helps if it's about a specific site. Please don't include passwords or card numbers.

We'll only use your email to reply. See our Privacy Policy.

What happens next

After you hit send

No auto-responder pretending to be a person, and no promises we can't keep. Here's how it works.

  1. 1

    It reaches us directly

    Messages from this form, email and the extension's “Report a problem” all come straight to us. There's no ticket portal to sign up for.

  2. 2

    A real person reads it

    Not a chatbot. If we need more detail — the posting, the step, what you saw — we'll ask.

  3. 3

    We reply by email

    With an answer, a fix or a workaround. Problems you report help us fix that site for everyone.

Security reports are acknowledged within 3 business days, as set out on our Security page.

Privacy requests get a response within 30 days, as set out in our Privacy Policy.

From the extension

Something broke on a form? Report it from the page.

The quickest bug reports come from the extension itself: they include the technical context we need to reproduce the problem, and nothing you typed.

  1. Open the side panel on that page

    Click the Applyd icon on the job posting or form where something went wrong.

  2. Click “Report a problem on this page”

    It's the small link at the bottom of the side panel, on any site where Applyd is enabled.

  3. Add a note and send

    Say what went wrong if you like — “the phone field wasn't filled”. The note is optional.

What we receive

  • The site's domain
  • The form type (e.g. Workday)
  • Extension version
  • Fields found, filled and failed

Never

  • What you typed into the form
  • The page's content
Before you write

Maybe it's already answered

These guides cover setup, job sites, autofill, billing and your data. If one of them doesn't solve it, we're a message away.

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